Bill Pay Guide

Bill Payment Get Started Guide

*Requires Netteller: Online Banking
See a Customer Service Representative to enroll.

Getting Started:

Login to Netteller
www.manhattanbank.bank
Select Bill Pay from the Menu Bar

All items are under the Bill Pay tab

Step 1: Login

Click on Bill Pay tab from menu bar

Step 2: Setup a Payee

Click the + Payee button to the right
Choose Company, Person or Bank
Enter Payee Name, Account Number, Phone and Zip
Click NEXT to search for matches
Match to existing or setup new

Step 3: Make a Payment

Under Payments, find the Payee
Verify the Pay From Account
Enter the Amount
Choose a Payment Date
Click on the PAY button
Should see Success Payment Scheduled

Step 4: Setup Additional Accounts (optional)

Click on My Account
Under Pay from Accounts, Click on Add an Account
Enter information requested
Be sure the Account is a Manhattan Bank checking account
Click on NEXT
Click on SUBMIT to save

Helpful Bill Pay Tips:

Setup a Secondary Account Holder

Click on My Account
Click on View personal information
Enter Name of Secondary Account holder
Click on SUBMIT to save

Pending
Shows pending payments scheduled in next 45 days.

History
Shows payments processed in last 45 days.

Recurring Payments

Under Payments
Find Payee
Click on Make it Recurring
Enter criteria and schedule
Click on SUBMIT to save

Delete a Payee

Under Payments
Click on the Payee name
Click on edit payee
Check box I would like to delete this payee*
Click on SUBMIT to save

*all history and scheduled transactions will be deleted

Gift Payments
You may send donations to charities of your choice OR send a special occasion gift check.
There are additional fees for these services.

Click on Gift Pay
Click on + Recipient, to create
Choose Gift Check or Donation
Enter Payee information
Review and Click on SUBMIT
Click on Return to Gift Pay
Click on Send gift
Fill in required information and choose occasion.
Click SUBMIT to save

A check will be mailed to the Recipient. The fee will be taken out of your account the day of the payment. The gift amount will be deducted from your account when the check clears the bank.

Rush Payments
If you click Rush Payments you will have 3 choices for delivery and the fee associated with it. The fee will be taken out of your account the day of the payment.

Person 2 Person Payments

E-mail (Electronic)
Recipient provides routing and account number; paid within 1-2 business days. E-mail address required.
Direct Deposit (Electronic)
Requires routing and account number; paid within 1-2 business days.
Check
Mailed and paid within 5-7 business days.

Step 1: Setup Payee

Click on Pay a Person
Choose Payment Option
Enter required information
If E-mail option—will require a Keyword; Share this keyword right away with the payee for security verification.
One Time activation code may be required. Follow prompts to get code.
Enter code, as requested
Follow prompts and SUBMIT

Step 2: Payee Verification (Email Payment)

If E-mail type selected Payee will receive and email requesting their account information.
Be sure the Payee knows the keyword created so they can finalize the setup.
No payments can be created until the Payee has finalized the account information.

This is not required for the Direct Deposit or Check Payee types.